Pique Support
Need help with your learning journey? Having trouble with a specific lesson? We're here to help you reach your peak.
Contact Us
Have a specific question or issue? Our support team is here to help. We aim to respond within 24 hours.
Frequently Asked Questions
What languages does Pique support?
Currently, we support Chinese (Mandarin) and Spanish. We are working hard to add more languages soon!
Does Pique work offline?
Yes! Once you download a lesson or story, it is available offline. However, you need an internet connection to sync your progress to iCloud.
I can't hear the audio.
Please check if your device is in "Silent Mode" (the physical switch on the side of your iPhone). Also ensure your volume is turned up.
How do I restore my purchase?
Go to the Settings tab within the app, scroll down to the "Premium" section, and tap "Restore Purchases."