DocuMind Support
How can we help you today?
Contact Us
Have a specific question or issue? Our support team is here to help. We aim to respond within 24 hours.
Frequently Asked Questions
Is my data really private?
Yes, absolutely. DocuMind is a 100% offline application. Your documents, chat history, and files never leave your device. We do not use cloud servers, and we do not collect your personal data.
What file formats are supported?
DocuMind supports a wide range of formats including PDFs, images (via your Photo Library or the built-in Document Scanner), and text files like .md, .txt, .json, and .csv.
How does DocuMind find answers so accurately?
DocuMind uses advanced on-device AI to understand the meaning behind your questions, not just exact word matches. It scans your documents for both context and specific keywords to give you the most accurate and helpful answers possible.
How do I export my chats?
You can easily export your entire chat sessions, including the answers and the source citations, as formatted text documents using the share button in the top toolbar.