Support & FAQ
Have a question about DualStory? We've got answers.
Which devices support dual camera recording?
Dual camera recording requires specific hardware capabilities. It is supported on iPhone XR, XS, and newer models running the latest iOS. If you are on an older device, the app may not be able to activate both cameras simultaneously due to hardware limitations.
Can I change the layout after recording?
Yes! DualStory records the streams efficiently so you can choose how your final video should look before you export it to your Photos library. You can choose between Classic PiP, Split View, Face First, or Reaction Large.
Where are my videos saved?
All videos are exported vertically (9:16) and saved directly to your iOS Photos app. DualStory does not have its own internal gallery or cloud storage, keeping everything completely private and on-device.
Contact Support
If you're experiencing a bug or have a feature request, please send us a message below.