Sweep Support

We're here to help you create perfect cutouts.

Contact Us

Have a specific question, feature request, or issue? Our support team is here to help. We aim to respond within 24 hours.

Please check your spam folder if you don't see a response from us.

Protected by Turnstile

Frequently Asked Questions

Where are my photos saved?

Any photos you import or edit are saved safely inside Sweep's local app storage on your device. You can export them to your Photos library or Files app at any time. We do not have access to your photos.

Do I need an internet connection?

No! Sweep's background removal is powered entirely by Apple's built-in Vision framework on your device. You can use the app offline anywhere in the world.

How do I restore my purchase?

If you got a new phone or reinstalled the app, you can restore your Pro status by tapping the settings icon in the top corner of the app, then tapping "Restore Purchases".