Denoise · Support

A little help
with your sound.

Email [email protected] or use the form below. Include your device, iOS or iPadOS version, Denoise version, cleanup choice and the steps that led to the issue. You do not need to send a recording.
Last updated · October 31, 2026Core Arc Studio LLC
Section 01

Release status and supported devices

Denoise: Audio Restoration is being prepared for its first App Store release. It is not available to download yet. The app supports iPhone and iPad with iOS or iPadOS 18 or later, including iPhone Duo’s outer and inner displays.

Section 02

Import audio or make a recording

Choose a recording to import an audio file or extract the audio track from a video. Denoise works with audio and exports mono WAV files; it does not export an edited video. Use Record audio to capture the microphone, or Try a sample to explore the app. If recording is unavailable, check microphone permission in your device’s Settings app. Only record or process audio you have permission to use.

Section 03

Choose a cleanup and an amount

Open Audio cleanup and choose Everyday cleanup, Small download, Detailed cleanup or Clean & restore. You can reduce background noise, restore muffled speech, or combine tasks. Start with a moderate cleanup amount and compare the result. Stronger processing can alter a voice’s texture, especially when the original is quiet, clipped or heavily masked.

Section 04

Download a tool before going offline

The selected cleanup tool may need an initial download and preparation. Small download is about 0.54 MB, Everyday cleanup about 12.1 MB, Detailed cleanup about 15.6 MB, and the speech-restoration tool about 595.1 MB. Combined cleanup can need more than one tool. Actual storage use can be higher after preparation.

Use a stable connection, allow enough free storage, and keep the app open. Once a compatible tool is downloaded and prepared, it can process audio offline. A fresh install is not fully offline. If the app says a download is needed while you are using downloaded tools only, allow downloads or select a tool already on your device. Download requests go to the tool hosts; your recording is not uploaded.

Section 05

Preview and compare before a full cleanup

Move playback to the part you want to check, then use Preview. It processes up to 10 seconds without changing the recording or saving a full cleanup version. Previews of every cleanup mode are unlimited, including Pro modes. Use original/cleaned comparison to listen to both. Processing estimates are learned from actual runs on this device and do not include the first download and preparation.

Section 06

Keep originals and saved versions

Each completed full cleanup saves a separate version in the local library. Choose saved versions to compare or export earlier results. Your originals and saved cleanup versions stay accessible after Pro ends. Already saved versions remain playable and exportable, including longer or restored versions; the Free daily export allowance applies while Pro is inactive.

Section 07

Free limits and the daily export allowance

Free includes full Everyday cleanup and Small download cleanups for recordings up to one minute, plus three completed WAV exports per local calendar day. The allowance resets at local midnight. Failed and canceled shares do not consume it. A successful handoff to the selected destination counts as an export.

You can still import or record longer audio, up to the app’s 15-minute maximum, for playback and previews. The one-minute limit applies to new Free full cleanups and exporting unprocessed originals. Saved cleanup versions remain exportable under the daily allowance, even after Pro expires.

Section 08

Pro features and purchase options

Denoise Pro unlocks all full cleanup modes, including detailed cleanup, speech restoration and Clean & restore, full cleanups up to 15 minutes, and unlimited WAV exports. Monthly, annual and one-time lifetime options provide the same Pro features. There is no introductory trial. The app and Apple’s purchase sheet show the current localized price and billing period before purchase.

Section 09

Restore access or manage a subscription

Use Restore Purchases on the Denoise Pro screen or in Settings, signed in to the Apple Account that made the purchase. Purchasing and restoring may need an App Store connection. A pending purchase unlocks after Apple approves it. If access has not updated, keep the app open and try restoring with the correct Apple Account.

Monthly and annual subscriptions renew automatically until canceled. Use Manage Subscriptions in the app, or open your device’s Settings, your name, then Subscriptions. Deleting Denoise does not cancel an Apple subscription. Lifetime is a one-time purchase that does not renew. See Apple’s cancellation instructions and the Denoise terms page. Apple’s Standard EULA governs the app license.

Section 10

Save or share a WAV file

Choose Save or share audio and select a destination in the system share sheet, such as Save to Files or another app. Check available storage and the destination app’s permissions if a share fails. Canceling the sheet leaves the recording and saved versions in Denoise. Exported files are separate copies, and the destination controls its own storage and sharing.

Section 11

If a recording or cleanup stops

Keep Denoise in the foreground during recording and processing. Moving it to the background stops microphone recording and requests cleanup cancellation. A first run can take extra time to download and prepare a tool. Try a short preview first, check storage, and use a smaller cleanup if your device is struggling. Results vary with the source recording; Denoise cannot guarantee that missing words can be recovered.

Section 12

Delete a recording and protect your library

In Your recordings, press and hold an item and choose Delete Recording. Confirming removes that recording and its saved cleanup versions from Denoise. It does not remove copies already exported to other apps or services. Device backup settings may include app data. Export anything you want to keep before deleting recordings or the app.

Section 13

Privacy and support information

Denoise processes audio on your device, with no recording uploads, Denoise account, advertising or app analytics. Downloads and Apple purchase services can use a connection. Read the Denoise privacy policy for the distinction between local recordings, ordinary download-request information and messages you voluntarily send to support.

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