App Support
Welcome to the support page for LocalMind AI. We are here to help you get the most out of your private, on-device AI experience.
Contact Us
If you encounter a bug, have a feature request, or just want to say hello, please send us a message directly. We try to respond to all inquiries within 24-48 hours.
Frequently Asked Questions (FAQ)
Why is the initial download taking so long?
AI models are large files (often 2GB to 8GB). Depending on your internet connection speed, this can take some time. We recommend being on Wi-Fi when downloading new models.
Does this app work offline?
Yes! Once you have downloaded a model, you can disconnect from the internet completely. All chat processing happens locally on your device.
Why is my device getting warm?
Running Large Language Models (LLMs) is a computationally intensive task that uses your device's CPU and GPU. It is normal for the device to get slightly warm during extended conversations. LocalMind AI is optimized to use the Neural Engine to minimize this.
How do I free up storage space?
You can delete models you are no longer using. Go to the Settings section in the app, select any downloaded model, and tap "Remove Download".
My chat is slow. What can I do?
If responses are slow, try switching to a smaller model (like a 1B or 3B parameter model). Larger models (7B+) require more memory and processing power, which may be slower on older devices.
Where is my chat data stored?
All data is stored locally in the app's sandbox on your device. We do not have access to your conversations. If you delete the app, your chat history is also deleted.